Privacy Policy

Impulsive Crafts – Privacy Policy

1. Introduction

Impulsive Crafts is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Collection of Personal Information

We may collect personal information from you when you:

  • Visit our website.
  • Place an order.
  • Create an account.
  • Subscribe to our newsletter.
  • Contact us with inquiries or feedback.

The personal information we may collect includes:

  • Your name.
  • Your contact information (address, email address, phone number).
  • Payment information.
  • Order details.
  • Website usage data (IP address, browser type, etc.).
  • Any other information you provide to us.

3. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders and inquiries.
  • To provide customer support.
  • To send you marketing communications (if you have opted in).
  • To improve our website and services.
  • To comply with legal obligations.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our business.
  • Law enforcement agencies or government bodies when required by law.
  • Any other parties that you have given consent to.

We will take reasonable steps to ensure that any third-party service providers who receive your personal information are bound by confidentiality and privacy obligations.

5. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to safeguard your information.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Access and Correction of Personal Information

You have the right to access and correct your personal information. If you would like to access or correct your information, please contact us.

7. Marketing Communications

If you have opted in to receive marketing communications, we may send you emails about our products and promotions. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the email.

8. Cookies

We use cookies to enhance your browsing experience and collect website usage data. You can control cookies through your browser settings.

9. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@impulsivecrafts.com

Effective Date: 7 April 2025