Terms and Conditions - Impulsive Crafts

1. Introduction

Welcome to Impulsive Crafts! By accessing and using our website and purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully.

2. Definitions

“Impulsive Crafts,” “we,” “us,” or “our” refers to Impulsive Crafts, an Australian small business.
“You” or “your” refers to the customer or user of our website.
“Products” refers to the items offered for sale on our website.
“Website” refers to impulsivecrafts.com.au or any related domains.
“Order” refers to a purchase made by you through our website.

3. Australian Consumer Law

Your rights under the Australian Consumer Law (ACL) are not affected by these Terms and Conditions. You are entitled to certain consumer guarantees that cannot be excluded, restricted, or modified.

4. Products and Descriptions

We make every effort to accurately display our products and their descriptions on our website. However, variations in colour and appearance may occur.
All product descriptions and specifications are provided in good faith.
We reserve the right to modify or discontinue any product at any time without notice.

5. Orders and Payment

By placing an order, you are making an offer to purchase the products.
All orders are subject to acceptance by us.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
Payment must be made in full at the time of placing the order, unless otherwise agreed by our representative.
We may use Woocommerce payment gateways, and are subject to their terms of service.
All prices are in Australian Dollars (AUD) and include GST where applicable.

6. Shipping and Delivery

We will make every effort to dispatch your order within the stated timeframe.
Delivery times are estimates only and are not guaranteed.
Risk of loss or damage to the products passes to you upon delivery.
Shipping costs are calculated at checkout and are your responsibility.
We ship within Australia.
Please ensure your shipping adress is correct. Once an item is sent, we are unable make any changes.

7. Returns and Refunds

We accept returns in accordance with the ACL.
If you receive a faulty or damaged product, please contact us within 7 days of receiving your order with photographic evidence.
We may offer a replacement, repair, or refund at our discretion.
Change of mind returns are handled on a case by case basis.
Return shipping costs are the responsibility of the customer, unless the product is faulty.
Refunds will be processed using the original payment method.

8. Intellectual Property

All content on our website, including images, text, and logos, is the property of Impulsive Crafts and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or modify any content from our website without our express written permission.

9. Limitation of Liability

To the extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.
Our liability for any direct damages will be limited to the purchase price of the products.

10. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia.
Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Australia.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without notice.
Any changes will be effective immediately upon posting on our website.
It is your responsibility to review these terms regularly.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

info@inpulsivecrafts.com

Effective Date: 7 April 2025